Rates & FAQ

Rates & FAQ

  • Consultation Calls
    Free 15-Minute Consultation Call (Virtual): $0.00

    Individual Counselling
    (In-Person) 50-Minute Intake Session: $175.00
    (Virtual) 50-Minute Intake Session: $175.00
    (In-Person) 50-Minute Returning Session: $175.00
    (Virtual) 50-Minute Returning Session: $175.00
    (In-Person) 80-Minute Returning Session: $280.00

    Couples Counselling
    (In-Person) Couples Counselling Intake Session (80 Minutes): $285.00
    (In-Person) Couples Counselling Session (50 Minutes): $190.00
    (Online) Couples Counselling Session (50 Minutes): $190.00

    Family Counselling
    (In-Person) Family Counselling Session (50 Minutes): $250.00

  • At our clinic, we offer direct billing to simplify the process for our clients. Below are the insurance providers we can direct bill for, along with key details:

    Insurance Providers We Can Direct Bill For:
    Manulife
    Canada Life (formerly Great-West Life)
    Medavie Blue Cross
    Includes coverage for Veterans Affairs Canada (VAC) and the Canadian Armed Forces (CAF).
    Note:     Both VAC and CAF require prior approval for coverage.

    Important Notes About Direct Billing:
    Coverage Confirmation:     Always confirm with your insurance provider that your plan covers the services you are booking.
    Co-Payments:     Some plans may only cover a portion of the session fee. Any remaining balance will need to be paid at the time of your appointment.
    VAC and CAF Approval:     If you are with Veterans Affairs Canada or the Canadian Armed Forces, ensure you have prior approval for your services to be billed directly.
    If you have questions about your insurance coverage or direct billing, please reach out to our admin team for assistance.
    Prices and policies are subject to change. Please confirm details with our admin team before your session.

  • In-person appointments at 17 King St, Trenton Ontario. Online session available.

  • Clinician Availability:
    Please note that our clinicians have varying schedules throughout the week, with some offering early morning, evening, and weekend sessions to accommodate your needs. Here’s a breakdown of their hours:
    Nicole:
    Monday: 8:00 AM - 1:00 PM
    Tuesday: 8:00 AM - 1:00 PM
    Wednesday: 3:30 PM - 8:30 PM
    Thursday: 1:30 PM - 5:30 PM
    Friday (bi-weekly Flex Fridays): 1:30 PM - 5:30 PM

    Rebecca:
    Tuesday: 1:30 PM - 4:30 PM
    Wednesday: 1:30 PM - 4:30 PM
    Thursday: 1:30 PM - 4:30 PM
    Friday: 10:00 AM - 1:00 PM

    Jennifer:
    Tuesday: 1:30 PM - 6:30 PM
    Wednesday: 10:00 AM - 3:00 PM
    Thursday: 8:00 AM - 1:00 PM

    Michaella:
    Tuesday: 5:00 PM - 8:00 PM
    Thursday: 5:00 PM - 8:00 PM
    Sunday: 9:00 AM - 2:30 PM

    Larissa:
    Monday (bi-weekly): 9:00 AM - 2:00 PM
    Saturday: 9:00 AM - 2:00 PM

    If you’re unsure of your therapist’s hours or need assistance with rescheduling, please don’t hesitate to get in touch with them directly. They will be happy to assist!

  • We offer a variety of session lengths to accommodate your needs and ensure you get the most out of your time with us. Here’s a breakdown of the session types and their durations:

    Individual Counselling Sessions:
    50-Minute Intake Session (In-Person or Virtual): Ideal for new clients to discuss their concerns and goals with their therapist.
    50-Minute Returning Session (In-Person or Virtual): For ongoing therapy sessions, allowing time for meaningful progress.

    80-Minute Returning Session (In-Person): Extended sessions for clients who need more time to dive deeper into specific topics.

    Couples Counselling Sessions:
    80-Minute Intake Session (In-Person):     A comprehensive session for new couples to explore dynamics and set therapy goals.

    50-Minute Session (In-Person or Online): Perfect for ongoing couples' work, focusing on improving communication and connection.

    Family Counselling Sessions:
    50-Minute Session (In-Person):     Designed to address family dynamics and improve relationships in a focused, collaborative environment.

    Consultation Calls:
    15-Minute Free Consultation Call (Virtual): A quick introduction to discuss how we can support you and match you with the right clinician.

    Choosing the Right Session Length
    50-Minute Sessions:     Ideal for most individual and couples therapy needs, offering enough time to cover significant issues while maintaining focus.

    80-Minute Sessions: Best for couples or individuals needing extended time to explore complex challenges or to accommodate more in-depth conversations.
    If you’re unsure which session length is right for you, our admin team can help guide you or you can discuss this directly with your therapist during the intake process.

    Note:
    Session lengths and availability vary by clinician. To check specific schedules or book an appointment, log into the Jane app or contact us directly at 613-777-0228.
    Let us know if you’d like to customize this further or add more details!

  • Online therapy is available for those residing in Canada.

  • Setting up your first therapy session is simple and can be done in several ways. We’re here to make the process as easy as possible for you!

    Options to Set Up an Initial Session:
    Book a Free 15-Minute Consultation Call:
    Use our OnceHub link to schedule a free consultation call with your chosen therapist or the clinic. This is a great way to explore if the therapist is the right fit for you.

    Book Directly Through the Jane App:
    Log into the Jane app and select “Initial Consult” with your chosen therapist. This option allows you to book a full intake session at a time that works for you.

    Email Us:
    Reach out to us at     info@mckinnonpsychotherapy.com or admin@mckinnonpsychotherapy.com.

    Our team will help you connect with the right therapist and schedule your session.

    Call or Text the Clinic:
    Contact us at 613-777-0228. This is a PIPEDA/HIPAA-compliant phone line, and you’re welcome to text or call during business hours (Monday to Friday, 10:00 AM – 4:30 PM).


    What to Expect for Your First Session
    Whether you book a consultation call or an intake session, this initial meeting is designed to help you and your therapist explore your goals for therapy and determine how we can best support you moving forward.
    If you’re unsure which option to choose or have questions about the process, don’t hesitate to reach out—we’re happy to help guide you!

  • The intake session is a time for you and the therapist to get to know each other, as well as go through a variety of questions that help your therapist create an understanding of your goals, history and create a clear focus on past and present concerns informing the clinician as to the direction to take in the counselling process.

    Payment options, ethical concerns, and policies will be reviewed during the intake session. This helps both the client and clinicians to know what to expect.

    Once the intake session is completed, clinicians and clients will discuss the necessary frequency of the sessions.

  • We understand that life can be unpredictable, but we kindly ask for at least 24 hours' notice if you need to cancel or reschedule your session.

    Cancellations Made with 24+ Hours' Notice:
    No charge will apply.

    Cancellations Made with Less Than 24 Hours' Notice:
    You will be charged the full session fee.


    This policy allows us to respect the time of our therapists and other clients who may be waiting for an appointment.
    If you need to cancel or reschedule, please contact us as soon as possible:
    Call or Text: 613-777-0228
    Email: info@mckinnonpsychotherapy.com
    Thank you for your understanding and cooperation! If you have any questions about this policy, don’t hesitate to reach out.

  • It’s not about how long it will take, it’s about getting what you need. The length of time spent in therapy will differ for all individuals; if you are ready to leave therapy at some point, we will have that discussion.

  • Once you are booked and scheduled for an intake session, intake forms will be sent directly to your email. The forms can be filled out online. The forms should take no more than 4 minutes. Please read through them carefully.

  • At McKinnon Psychotherapy, our approach to therapy is rooted in creating a supportive and collaborative space where you feel safe, understood, and empowered to explore your challenges. We believe therapy is not just about addressing symptoms—it’s about fostering meaningful change, building self-awareness, and helping you live a more fulfilling life.

    Our Key Principles:
    Individualized Care:
    We tailor therapy to meet your unique needs and goals. Our clinicians use a multidisciplinary approach, drawing from a variety of evidence-based modalities, including psychodynamic therapy, attachment-based work, cognitive-behavioral therapy (CBT), mindfulness, and more.

    Client-Centered Approach:
    Your goals, experiences, and preferences guide the therapy process. We’re here to walk alongside you as you work toward personal growth, healing, and clarity.

    Safe and Supportive Environment:
    Therapy should be a space where you can be yourself without judgment or pressure. We strive to create a welcoming, calm, and non-judgmental atmosphere where you feel heard and respected.

    Focus on Relationships and Patterns:
    We help you uncover how past experiences, relationships, and patterns may be influencing your current emotions, behaviors, and relationships. By addressing these root causes, you can begin to break unhelpful cycles and build healthier connections.

    What to Expect in Therapy:
    Exploration of the Root Causes of Challenges:
    Together, we’ll uncover the underlying reasons for stress, anxiety, or negative patterns, helping you gain insight and clarity.

    Practical Tools and Strategies:
    We’ll provide you with practical tools to manage stress, regulate emotions, and navigate life’s challenges.

    Building a Strong Sense of Self:
    Therapy is about more than just resolving issues—it’s about helping you develop a deeper understanding of yourself and your relationships, empowering you to live a more balanced and meaningful life.


    If you’re ready to take the next step, we’re here to help. Schedule a consultation or reach out to us directly at 613-777-0228 or info@mckinnonpsychotherapy.com. Therapy is a journey, and we’re honored to walk alongside you.

  • Therapeutic work is entirely up to you and what you hope to gain from your self-investment.
    Some clients prefer to engage in activities or reflections outside of sessions to deepen their progress, while others focus solely on the work done during their time with the therapist. Your therapist may suggest tools, exercises, journaling, or other resources to support your goals, but whether you choose to engage in these is entirely your decision.
    Therapy is a collaborative process, and we’re here to meet you where you are. If you feel that "homework" would be helpful, let your therapist know, and they can tailor suggestions to your preferences and lifestyle. If you’d rather focus solely on in-session work, that’s okay too—this is your journey!

  • The frequency of therapy sessions depends on your unique needs, goals, and the challenges you’re facing. At McKinnon Psychotherapy, we work collaboratively with you to determine what schedule best supports your progress and fits into your life.

    Typical Session Frequency:
    Weekly Sessions:
    Many clients begin with weekly sessions to establish consistency and build momentum in their therapy work. This allows for steady progress and provides regular support.

    Bi-Weekly Sessions:
    As you gain tools and strategies or begin to see improvement, you might reduce the frequency to bi-weekly sessions. This allows time to practice skills and reflect between appointments.

    Monthly or As-Needed Sessions:
    Once you feel more stable and confident, sessions can transition to a monthly or as-needed basis to maintain progress and provide occasional support.

    Factors That May Affect Session Frequency:
    Your Goals for Therapy:
    Short-term goals (e.g., coping with a specific stressor) may require fewer sessions.
    Long-term or deep-rooted challenges may benefit from more regular sessions initially.

    Your Current Situation:
    Clients experiencing acute stress, anxiety, or major life transitions may find more frequent sessions helpful at first.

    Your Preferences:
    We understand life can be busy. Your schedule, availability, and comfort are always taken into account when planning session frequency.

    Collaborative Planning:
    Your therapist will discuss a suggested frequency with you during your initial session and adjust it as your needs evolve. Therapy is a flexible process, and we’ll work together to find the right rhythm for you.
    If you have questions about what might work best for your situation, feel free to reach out to us at 613-777-0228 or info@mckinnonpsychotherapy.com. We’re here to help you create a plan that supports your journey.